Selling & Negotiating Skills
Sales & Marketing Seminars
Managing the Sales Operation
Selling & Negotiating Skills
Marketing Your Business
Giving Customers Quality Care
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EMPLOYER SURVEY 2011
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To all our customers & suppliers
Important Message for SkilSure Users
Could You Be The Next Winner Of The National Apprenticeship Awards?
A One Day Seminar
WHO WILL BENEFIT
Anyone involved in selling an organisations products or negotiating with customers and suppliers should attend this seminar.
PROGRAMME AIMS
At the end of the seminar, delegates will be able to sell more effectively and achieve more successful outcomes to their negotiating efforts.
SEMINAR CONTENT
- What is selling?
- Who needs to negotiate?
- Qualifying your customer
- Understanding personality styles
- Presentation and demonstration
- The win/win negotiator
- Handling objections
- Objectives in negotiation
- Closing the sale
- Tactics and techniques
- Using the telephone
DELEGATE FEE £POA



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